---
title: Notifications
description: "Every email notification the platform can send you, with the event that triggers it. Settings > Notifications."
---

**Settings > Notifications** is a list of switches, one per email. All are on by
default. Turn one off and the platform stops sending that email to you; other
members keep their own settings.

![The Email Notifications switches.](/media/account/email-notifications.webp)

## Calls & Campaigns

| Switch | Sent when |
|---|---|
| **Call Notification** | An AI agent completes an important call. |
| **Campaign Completed** | A campaign finishes all its scheduled calls or reaches its end date. |
| **Campaign Stopped** | A campaign is stopped due to insufficient balance or manual action. |

## Billing & Payments

| Switch | Sent when |
|---|---|
| **Invoice Ready** | A subscription invoice is ready. |
| **Payment Failed** | A payment fails. |
| **Payment Retry** | A payment is scheduled for retry. |
| **Payment Success** | A payment is successfully processed. |
| **Subscription Expired** | A subscription expires due to payment issues. |
| **Subscription Upgraded** | A subscription is upgraded. |

## System

| Switch | Sent when |
|---|---|
| **Scheduled Client Report** | The company-level scheduled report is produced: calling, campaign, outcome, agent and credit summary. The schedule itself is set under [Reporting](/account/reporting). |

:::tip
Keep **Campaign Stopped** and **Payment Failed** on for at least one admin. They
are the two emails that tell you a running campaign has halted for a billing
reason; see [Billing](/account/billing) for <Term>auto-recharge</Term>, which prevents the
first one.
:::

## Related

- [Reporting](/account/reporting)
- [Billing](/account/billing)
- [Campaign details](/deploy/campaigns/campaign-details)