---
title: Dashboard
description: "The Home Dashboard: call volume, duration, success rate, per-agent and per-campaign performance, end-call reasons and concurrency, over a period you choose."
---

**Dashboard** is the first entry in the sidebar and the page you land on after
signing in. It reads from the same calls as [Call Logs](/operate/call-logs) and
answers one question: how are my voice agents doing this week?

## Period

Two controls at the top right set the period for every card on the page. The
selector offers **All Time**, **Today**, **Yesterday**, **Last 7 Days** (the default),
**Last 30 Days** and **Last 90 Days**. **Date Range** opens a calendar for any other
span.

![The period selector, Date Range and the four headline cards.](/media/operate/dashboard-cards.webp)

## Cards

| Card | What it shows |
|---|---|
| **Total Calls** | Calls started in the period. |
| **Total Call Duration** | Talk time across those calls. |
| **Active AI Agents** | Agents that handled at least one call. |
| **Active Campaigns** | Campaigns that placed or received at least one call. |
| **Overall Success Rate** | A gauge of successful calls over total calls. |
| **Call Summary** | **Avg Call Duration** and **Answer Rate**. |
| **Calls Over Time** | A line per day with **Total Calls**, **Successful** and **Failed** series; tap a legend entry to hide it. |
| **Call Duration Over Time** | Talk time per day, with **Total**, **Peak**, **Avg** and **Low**. |
| **Success Rate Over Time** | Success percentage per day, with **Successful** and **Total Calls** series. |
| **Performance by AI Agent** | A **Duration** tab and a **Success Rate** tab, one bar per agent. |
| **Performance by Campaign** | The same two tabs, one bar per campaign. |
| **End Call Reasons** | Why calls ended: the disconnect reasons also shown on each call's page. |
| **Concurrent Calls Over Time** | How many calls were live at once. |

![The time-series and per-agent charts.](/media/operate/dashboard-charts.webp)

A card with nothing in the period reads **No data available**. Text agent
conversations are not counted here; they have their own statistics on
[Conversations](/operate/conversations).

To ask for a number rather than read for it, **Ask agent** in the top bar opens
[Atlas](/operate/atlas), which answers from the same data and can take you to the
page behind a card.

## Related

- [Call logs](/operate/call-logs)
- [Call quality metrics](/operate/call-quality-metrics)
- [Advisor](/operate/advisor) for configuration issues across the workspace
- [Supervision dashboard](/operate/supervision-dashboard) for live calls, in Human Agent mode
- [Reporting](/account/reporting) for scheduled email digests
- [Usage and history](/account/usage-and-history)